I tried a few more time to get them to admit that they took away an account that was given to me but all she would say was: I have to apologize as seems you did not activate your account once you received the email. Only for whom registered directly and signed up once received the email.
I emailed back and said I was not in que, I was actually given an account and I forwarded that email again, for her to see I was given my account, I had just not registered through the link they gave me at the time. Now there is another lie because people that were in the que were supposed to get accounts. If you did take your 100GB free account then it will remain this way and not expire." "No, only the users that were waiting in the queue to get the 100GB free accounts did not get the accounts. I asked her "So you gave me that free 100GB account and now you took it away?" Each response from them took me sending an average of three emails over several days for their response. Now this took several emails as their customer service is so slow that they seem that they can't be bothered to answer emails. Now I emailed back and told them that I was given an account and I forwarded it for her to see. They said the 100GB giveaway was over and gave me a 20% discount on their products.
I emailed a their support and told the my problem.
Zoolz deals trial#
What happened was I was in a 14 day trial mode with a 50GB limit. So in the beginning of Oct, I tried to register through the link they gave me on the email for my free account. I had not set up this account as I was waiting to put a new computer together and then back up files from that. I signed up on 4-4-13, I finally received my account 6-12.
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